DO NOT Un-install CLMS2PC 2018 if this is a 32-bit Operating System you will not be able to download and setup CLM2PC 2018 again. Only perform these steps if you are sure your computer is a 64-bit version of Windows 10 or Windows 11.
If you already have CLMS2PC 2018 installed on your computer the CLMS2PC 2018 program and it's SQL Database must be uninstalled before running the new CLMS2PC 2023 setup. Failure to remove the old application and it's database will prevent the new setup from installing properly. Please see the attached document for complete uninstall process.
Getting Help
Please note that if you need assistance or software support it is always best to open a ticket so that you are part of the support queue. Since we are supporting all CLMS2PC Clients in the B.P.O.E the fastest way to get support is to open a ticket.
Is your Operating System a 64-Bit version of windows 10 or 11?
Use this utility to check your computers Operating System is it 32-bit or 64-bit?
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